Privacy Policy

Effective Date: June 2025

Aucler (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, website, and services.

By using Aucler, you agree to this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Account information (such as user ID)

  • Information you provide when contacting us or requesting services

Usage Data

  • App interactions (such as content viewed, features used)

  • Device and technical information (IP address, device type)

Wellness Information

  • Information you voluntarily provide related to fitness, nutrition, or lifestyle preferences

  • Scheduling information for sessions or services

Aucler does not collect or store clinical medical records or diagnoses.

  1. How We Use Your Information

We use your information to:

  • Provide access to app features and content

  • Manage your account and subscriptions

  • Deliver wellness and lifestyle support services

  • Process service requests and bookings

  • Improve app performance and user experience

  • Communicate with you about your account or services

  1. Payments

  • Subscriptions are processed securely through Apple In-App Purchases.

  • Aucler does not have access to your full payment details for these transactions.

  • Additional services may be processed through third-party providers (such as Stripe).

  1. Data Sharing

We do not sell your personal information.

We may share information only when necessary:

  • With service providers (such as payment processors or infrastructure providers)

  • With professionals providing requested services (only necessary information)

  • If required by law

All partners are required to maintain confidentiality and data protection standards.

  1. Data Security

We take reasonable measures to protect your information, including secure systems and limited access controls. However, no method of transmission over the internet is completely secure.

  1. Your Rights

You may:

  • Request access to your data

  • Request correction or deletion of your data

  • Contact us regarding privacy concerns

To make a request, contact: info@joinaucler.com

  1. Cookies and Analytics

We may use basic analytics to understand how users interact with the app and improve performance.

We do not use your data for cross-app tracking or targeted advertising.

  1. Wellness Disclaimer

Aucler provides fitness, wellness, and lifestyle content and services only.

It is not a medical service and does not provide medical advice, diagnosis, or treatment.

If you have health concerns, please consult a qualified healthcare professional.

  1. International Users

Aucler operates from Ontario, Canada. By using the app, you consent to the processing of your information in accordance with this policy.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

  1. Contact

If you have questions, contact:
info@joinaucler.com